Terms of Service

Acceptance of these terms

Act More Human is a trading name of Fritter Factory Innovation Labs Inc., a corporation incorporated under the Canada Business Corporations Act with its registered office in Charlottetown, Prince Edward Island. In these terms, "we," "us," and "our" mean that company.

By using actmorehuman.com or any of our services, you agree to these terms. If you do not agree, please do not use them. If you use the service on behalf of an organization, you represent that you have authority to bind that organization, and "you" means that organization.

Your account

You need an account to build or use a voice. Keep your sign-in address secure; anyone who can read your email can sign in as you. Tell us at hello@actmorehuman.com if you think someone else has access.

You are responsible for the writing you give us. Give us material you wrote or have the right to use. Do not upload someone else's mail, confidential material you are not permitted to share, or personal information about other people beyond what naturally appears in your own correspondence.

You can delete your account at any time. What that does, and how long you have to change your mind, is in our Privacy Policy.

Who may use it

By using the service you confirm that:

• you are at least 16, and old enough where you live to enter into this agreement;
• the information you give us is true, current, and complete, and you will keep it that way;
• you will not reach the service through bots or scripts except through the API and Connector we publish for exactly that purpose; and
• your use of it will not break any law that applies to you.

If any of that stops being true, we may suspend or close your account.

Using the service

Use the service for lawful purposes only. Do not attempt to disrupt it, access it through automated means that burden our infrastructure beyond the published limits, scrape it at scale, resell access to it, or infringe others' rights. We may suspend access that violates these terms.

Do not use a voice to impersonate a real person who has not agreed to it. A voice built from your writing is yours to write with. It is not a licence to pass yourself off as someone else.

Specifically, do not:

• reverse engineer, decompile, or disassemble the service, except to the extent the law says we cannot stop you;
• systematically retrieve content in order to build a competing collection, database, or product;
• circumvent, disable, or interfere with security features, rate limits, or spend caps, including by rotating keys or accounts; or
• use the service, or anything you get from it, to build or run a competing service.

We may, but are not obliged to, monitor for breaches of these terms, restrict or withdraw access where we find one, and report unlawful activity to the authorities. When we act, we will tell you why.

Guides and templates

Our free guides and prompt templates are provided for your personal and internal business use. You are welcome to use and adapt the prompts in your own work with AI tools. You may not resell, redistribute, or republish our guides or templates as your own product.

Voices and what you own

A voice is the description we build of how you write, together with the evidence quotes that show why each observation was made.

What "single use" means

Based on Your Writing is a single-use purchase. Precisely, that is:

• One voice from one set of writing. One purchase builds one voice from the material you supply for that build.
• Refine it as much as you like for seven days. There is no cap on refinements inside that window.
• Keep it forever. After the seven days the voice stays yours to read, install, and use. What ends is the ability to keep reshaping it under that purchase.
• It comes with you. If you later move to a subscription plan, the voice moves to that plan. You do not rebuild it and you do not buy it again.

Building a second voice, or rebuilding from different material, is a second purchase or a plan.

Your content stays yours

Feedback is different. If you send us a suggestion, a bug report, or an idea for the product, we may use it to improve the service without owing you anything for it. That covers the suggestion itself, not the writing you submit to build a voice, which stays entirely yours.

The writing you give us is yours. The voice built from it is yours to use however you like, including commercially. We claim no ownership of your writing or of anything you produce with your voice, and we do not use either to train AI models. The software, the pipeline, and the method that produce a voice remain ours.

Plans, credits, and trials

Subscription plans are billed monthly or annually in U.S. dollars. There are no seat fees and no cap on how many people in your organization can use a plan.

How credits work

• Each plan includes a monthly allowance of credits. The allowance resets at the start of each billing period and does not carry over.
• Credit top-ups are separate purchases. Top-up credits do carry over, and are spent only after the monthly allowance is used up.
• We email you once per period when you reach 20 percent of your allowance.
• At zero, metered work stops. There is no overdraft and no surprise invoice — we will never bill you for usage you did not buy in advance. Reading a voice you already own keeps working at zero.

Trials

Plan trials run for seven days and require a payment method up front. Cancel before the trial ends and you are not charged. If no valid payment method is on file when the trial ends, the subscription is cancelled rather than charged.

Company-tier customers process personal data through the Service, so a Data Processing Agreement is incorporated into your agreement when you buy a plan. A signed copy is available on request.

Changing or cancelling

You can change or cancel a plan yourself from the billing portal. Cancellation takes effect at the end of the period you have paid for; you keep access until then. Plan changes are prorated.

Payments and the fourteen-day refund

Payments are processed by Stripe. Prices are shown in U.S. dollars and are charged at purchase unless stated otherwise. Taxes, where they apply, are added at checkout. Keep your payment details current, or a renewal will fail and the plan will lapse.

We may change prices. A change never affects a period you have already paid for, and for subscriptions we will email you before the new price applies, in time for you to cancel. Prices, credit counts, and product descriptions occasionally contain errors; we may correct them at any time, including after an order has been placed, and if a correction changes what you owe we will cancel the order and refund you rather than charge the difference. We may also refuse or limit an order that looks like abuse of a trial, a promotion, or the refund window.

You have fourteen days to ask for a refund. Reply to your receipt and we will process it. What a refund does depends on what you bought.

Beyond fourteen days, plan payments are non-refundable, though you can cancel at any time to stop future charges.

Separately from the refund window: if a build fails on our side, or the AI model declines to work with your material, you are not charged. If we already took payment, we refund it automatically.

AI agents, keys, and the Connector

You can let an AI assistant read your voice, either by granting access through the Connector or by creating an API key.

• You are responsible for what you authorize. Anything an agent does with a grant or a key — including spending credits or buying more — is treated as done by you.
• Keys carry a spend cap that you set. An agent cannot spend past it. Set it deliberately; an agent will use what it is given.
• Revocation is immediate. Revoke a grant or a key from your account page and it stops working on the next call. Every call an agent makes is logged for you to review.
• A key is a secret. Do not publish one or share it with anyone you would not hand your payment method to. We show a key once and store only a hash, so we cannot recover it for you — we can only revoke it and issue another.

Acceptable use of the Connector and API

The Connector and API exist so your own assistants can write in your voice. Reasonable use is generous and the published rate limits are there to keep the service fast for everyone. Specifically, you may not:

• resell, sublicense, or provide third parties with access to a voice through your grant or key;
• use a voice to generate material that impersonates a real person who has not agreed to it, or that is deceptive, harassing, or unlawful;
• work around rate limits or spend caps, including by rotating keys or accounts;
• probe, scrape, or attempt to reconstruct our prompts, models, or the writing behind another account's voice.

We may rate-limit, suspend, or revoke access that breaks these rules, and we will tell you why when we do.

Consultation and custom work

We offer paid services such as one-on-one custom help and company-voice development. The scope, deliverables, and price of each are described on its service page at the time you purchase. We aim to deliver as described and within the timeframes stated, which depend in part on your timely input — scheduling a call, providing requested materials. Because this work is custom and begins promptly, fees for it are generally non-refundable once work has started. If something goes wrong on our end, contact us and we will make it right, including a refund where appropriate.

Intellectual property

The site's design, text, logos, software, and original content are owned by Act More Human and protected by intellectual-property laws. Deliverables we create specifically for you under a paid service become yours to use once payment is complete, while the underlying methods, know-how, and reusable templates remain ours.

AI output disclaimer

Our software and prompts drive third-party AI models, and we do not control what those models produce. AI assistants can produce inaccurate or unexpected results, and a voice is a description of how you write, not a guarantee that every sentence will sound like you. You are responsible for reviewing what you publish, and for complying with the terms of any AI provider you use directly.

Disclaimers

The service and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure.

Limitation of liability

To the fullest extent permitted by law, Act More Human will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of the service. Our total liability for any claim will not exceed the amount you paid us in the twelve months before the claim arose.

Indemnification

If someone brings a claim against us because of how you used the service, you agree to cover it — including reasonable legal costs. That means claims arising from your breach of these terms, from writing you submitted that you did not have the right to submit, from your infringement of someone else's rights, and from anything an agent did under a key or grant you created.

We will tell you promptly about any such claim and give you the chance to defend it. We may take over the defence at your expense if we think our own interests need it, and you agree to help us if we do.

Availability and changes to the service

We change the service as we improve it. Features arrive, and occasionally features leave. If we withdraw something you are paying for, you may cancel and we will refund the unused part of the period.

We cannot promise the service will always be available. Maintenance, faults, and the failures of the providers we depend on all cause downtime, and we are not liable for what that costs you. Nothing here obliges us to keep supporting the service indefinitely — but if we ever shut it down, you will get at least 30 days' notice and a way to export your voices before the lights go out.

Your own copies. We back up the database, but backups are for our recovery, not your archive. Export anything you would be upset to lose.

Suspension and termination

You can close your account at any time from your account page. What happens to your data is described in our Privacy Policy.

We may suspend or close an account that breaches these terms, that is being used unlawfully, or that puts the service or other customers at risk. Except where the breach is serious or the law requires immediate action, we will tell you what is wrong and give you a chance to fix it first. If we close a paid account for a breach that you could not have fixed, we refund the unused part of the period; if you caused it, we do not.

After we close an account for breach, do not open another one under a different name.

The sections on intellectual property, indemnification, disclaimers, limitation of liability, and governing law survive the end of this agreement.

Governing law and disputes

These terms are governed by the laws of the Province of Prince Edward Island and the federal laws of Canada applicable in it, without regard to conflict-of-laws rules. The courts of Prince Edward Island have exclusive jurisdiction over any dispute arising from them. Nothing here removes a consumer protection you have under the mandatory law of your own country of residence.

Talk to us first. Before either of us starts a court proceeding, we each agree to describe the problem in writing and try to settle it directly for 30 days. Most disagreements end there, and the ones that do not are cheaper for having been narrowed. This does not apply where one of us needs an injunction quickly, or where a claim concerns intellectual property.

Changes to these terms

We may update these terms from time to time. When we do, we will revise the "Last updated" date above, and for changes that affect what you pay or what you own we will email account holders before they take effect. Continued use after that means you accept the updated terms.

The small print

Doing this electronically. Using the service, emailing us, and filling in our forms are all electronic communications. You agree that agreements, notices, and disclosures we deliver electronically satisfy any requirement that they be in writing, and that clicking to accept counts as a signature.

The whole agreement. These terms, the Privacy Policy, the Data Processing Agreement where it applies, and anything on a service page you bought from, are the entire agreement between us. They replace anything said beforehand.

If part of this fails. If a court finds any provision unenforceable, the rest stays in force and that provision is read as narrowly as it can be while still meaning something.

Not enforcing something is not giving it up. If we do not act on a breach, we keep the right to act on it later, or on the next one.

Assignment. You may not transfer this agreement without our consent. We may transfer it as part of a merger, acquisition, or sale of the business, on the terms in our privacy policy.

Things outside our control. We are not liable for delay or failure caused by something beyond our reasonable control — an outage at a provider we depend on, a network failure, or an act of government.

No partnership. Nothing here makes us partners, joint venturers, employer and employee, or agents of one another.

Contact us

Questions about these terms? Email hello@actmorehuman.com, or write to us: